Shipping & Return Policy - Unapologeticism

Last Updated: June 8th, 2023

Thank you for choosing Unapologeticism for your luxury sex toy needs. Please review our Shipping & Return Policy below for important information regarding shipping, delivery, and returns.

Shipping:

1. Domestic Shipping Only: At Unapologeticism, we currently offer shipping within United States only. We do not ship internationally at this time.

2. Processing Time: We strive to process and dispatch orders as quickly as possible. Please allow 5-7 business days for order processing, excluding weekends and holidays. Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

3. Shipping Methods: We partner with trusted shipping carriers to ensure reliable and discreet delivery of your orders. Shipping options and carriers may vary depending on your location and the products you have ordered.

4. Shipping Costs: Shipping costs are calculated based on the weight and dimensions of the package, as well as the destination address. The shipping cost will be displayed during the checkout process.

5. Customs and Import Duties: For domestic orders, no customs or import duties apply. However, if you are ordering from a different country, please note that any customs fees, taxes, or duties imposed by your local customs office are your responsibility.

Returns:

1. No Refund Policy: Due to the intimate nature of our products, we have a strict no-refund policy. We prioritize the health and safety of our customers and cannot accept returns or exchanges on opened or used items, except in cases of manufacturing defects covered under warranty.

2. Defective or Damaged Products: In the rare event that you receive a defective or damaged product, please contact our customer support within [X] days of receiving your order. We may require photographic evidence or other documentation to assess the issue. If the product is determined to be defective or damaged due to manufacturing, we will provide a replacement or store credit.

3. Incorrect or Incomplete Orders: If you receive an incorrect or incomplete order, please notify us within [X] days of receiving the package. We will investigate the issue and rectify it by either sending the missing item(s) or arranging for a return and replacement.

4. Discreet Packaging: We understand the importance of discreet packaging. All orders from Unapologeticism are shipped in plain, unmarked packaging with no explicit branding or labeling that may indicate the contents.

5. Order Cancellation: Once an order is placed and confirmed, we are unable to cancel or modify it. Please review your order carefully before finalizing the purchase.

Please note that it is your responsibility to provide accurate shipping information during the checkout process. We are not responsible for any delays or non-delivery resulting from incorrect or incomplete address details provided by you.

If you have any questions or need further assistance regarding shipping or returns, please contact our customer support team at:

Unapologeticism - Contact us via email: biz@unapologeticism.com

Thank you for choosing Unapologeticism. We appreciate your support and look forward to providing you with exceptional luxury sex toys.